Find the answers you need to your burning self storage questions right here.
Of course! We have over 20 live cameras running 24/7 to ensure that we have an eye on things, and our keypad entry system keeps unwanted visitors out of your storage unit.
We pride ourselves on modern conveniences–renting and paying online are quick and easy. And if you’re at our facility, we also have an on-site kiosk that can automate payment and assist with your storage needs.
Our gate hours are from 6:00 AM to 12:00 AM. Perfect for early mornings or late nights! When you rent with Storage X, your time is in your hands.
Of course. Our rentals are month-to-month, so we’re here as long as you need!
The size required to fit the contents of an apartment depends on multiple factors. These include the size of your apartment, the quantity of your belongings, and the size of those belongings. We typically recommend a 10x20 unit or larger if you intend to fit a lot of items.
Yes. You can rent multiple storage units at a time. You can easily manage your storage units online using our customer portal. Already have an account? Feel free to log in and check it out!
Notice requirements are outlined in your lease agreement.
Yes, late fees apply if rent is not paid on time.
Access may be restricted and additional fees may apply until the account is current.
Flammable items, explosives, firearms, food, animals, and illegal goods are not permitted.
Yes, insurance is required for all units.
Yes, businesses may store inventory or equipment, but units cannot be used as workspaces.
Yes, you can access your unit during posted access hours.
Yes, designated vehicle storage is available depending on size and availability.
You can cancel by notifying the office in person, online, or in writing.
Rentals are month to month with no long term commitment. You can, however, choose to pre-pay up to 24 months. This locks you in and extends your special for the duration of the amount of months you pre-paid.
You will need a valid ID and a form of payment.
Most tenants can move in the same day once paperwork is completed. So long as the rental is made during business hours.
Most units do not have interior lighting. Lighting is provided in hallways and common areas. That being said, we do have units with interior lighting. Our property managers can show you which units have lighting on the property.
The facility is regularly maintained to help prevent moisture and pest issues.
Yes, all units are individually cleaned and inspected before move-in.
Yes, a membership to our facilities is required to store here. Instead of redundant "maintence fees," we give our tenants perks for renting with us. This does cover any kind of on-demand and daily maintence. Different membership tiers give you different perks. From easy gate access, to 24-hour access.
Please browse these answers to some of the most frequently asked self-storage questions. We have put together this list in an effort to serve you with the best self-storage experience possible.
We have also provided some self-storage tips and tricks to make it easier to pack your unit like a pro. Once you are confident about preparing your items for a self-storage unit, check out our size guide to find the perfect fit for your needs.
If you have questions not answered here, please feel free to contact our team. We are always ready to answer your questions and respond to your concerns at Storage X!
